“I listen to the message again. I listen to it on the way home, and several more times before I fall asleep. I listen to it the next morning when Mika comes over and I replay it for her. I listen to it again that night and the day after that. I listen to it on the days I miss Sam most and want to hear his voice again. I listen to his voice mail until I have it memorized, and I don’t need to play it anymore.”