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Colin Bryar

“every résumé received from a female applicant automatically led to a phone screen. It’s important to say that this solution did not lower the hiring bar, nor did it favor unqualified candidates on the basis of gender. If the candidate did not pass the phone screen, they would not move forward to the next step in the process. This technique made it clear that when a candidate’s name implied the gender as female, an unconscious bias had been affecting the résumé screening. The result was that well-qualified female candidates were apparently being rejected too early in the process.”

Colin Bryar, Working Backwards: Insights, Stories, and Secrets from Inside Amazon
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Working Backwards: Insights, Stories, and Secrets from Inside Amazon Working Backwards: Insights, Stories, and Secrets from Inside Amazon by Colin Bryar
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