“Unburdened by all of the normal constraints of listening and processing, they simply adopt the tactic of questioning their opponent’s every statement and devising counter-arguments that expose the flaws in their opponent’s views. Generally, narcissists do not hold onto any particular belief or consistent position, except one – the belief that they are superior to others. They can therefore constantly shift their stated position and adhere to this altered position as doggedly as before. This combination of rigid certainty (they are superior and therefore must be right) and blatant inconsistency (shifting their position moment to moment) makes it extremely difficult for others to counteract their arguments. As a result, narcissists often come across as being intelligent, articulate, and skilful negotiators – the ultimate triumph of style over substance.”