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Harvard Business Review

“Personal notes are particularly effective, especially if they emphasize being a role model, treating people well, and living the organization’s values. Doug Conant, a former CEO of Campbell Soup, is well aware of the power of personal recognition. During his tenure as president and CEO, he sent more than 30,000 handwritten notes of thanks to employees.”

Harvard Business Review, HBR's 10 Must Reads On Emotional Intelligence
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HBR's 10 Must Reads On Emotional Intelligence HBR's 10 Must Reads On Emotional Intelligence by Harvard Business Review
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