DIEP THE ANH

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In the most advanced distribution systems, there exists a division of tasks among a company’s various channels. With this division of tasks, several different types of channels can coexist within a segment or regional market. Instead of competing with each other, the channels will collaborate. This fourth level is the Integrated Multi-Channel stage, in which a company divides tasks between different channels. Multiple channels may coexist within a regional market or market segment by working together and not competing for business.
Marketing 3.0: From Products to Customers to the Human Spirit
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