Jeff

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Expecting high performance means that you believe the team can attain it, so you hold them, compassionately and firmly, to that expectation. By believing, you urge them to strive for a vision of what they can become together. They get called forth to be more than they are now.
Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition
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