We live in a society that places high value on resolving problems, on finding solutions, on ‘getting over’ things quickly. But when society is faced with people who are missing, there’s a disconnect, a discomfort. They don’t know how to cope with people who are missing loved ones, or with situations that actually have no answers or resolutions. We should not be forced to chase closure,” she warns. “What we need to find are ways to coexist with our complex feelings, and to always remember that our reactions are completely normal.” She glances at Jane. “They’re not a sign of personal weakness.”

