Jeffry Milrod

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As we had discovered in our first experiment, people who were annoyed by the phone call were much less likely to return the extra cash than those whose conversations were uninterrupted. More surprisingly, we found that the tendency to seek revenge did not depend on whether Daniel (the agent) or I (the principal) suffered.
The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home
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