Recounting the dysfunction at work made Scott a little more emotional now. “I don’t know. We’re always reacting to whatever the other orthopedic doctors in the area do. We wait for a patient to complain before coming up with a plan. And then everything is suddenly a top priority and everyone’s scrambling around trying to implement some new and ridiculous initiative. And two weeks later, there’s some other new initiative. I barely have enough time to see my regular patients, let alone get more of them. It’s a circus.”
