"How did you conclude that?" He is genuinely interested. "Did you use my criteria?" "Yes, of course." And I quote from memory, " ‘Criteria number one: Measurements should induce the parts to do what is good for the system as a whole.' Well, the way we measure the progress of a project, the measurement does almost the opposite. " ‘Criteria number two: Measurements should direct managers to the point that needs their attention.' In projects the measurement steers the project leader away. It's ridiculous, it's damaging, and in my opinion, it often leads to the failure of major projects. But
