These analytical qualities can be extremely helpful, obviously—many problems get solved through analysis—but in situations where change is needed, too much analysis can doom the effort. The Rider will see too many problems and spend too much time sizing them up. Look again at Jerry Sternin and the Vietnam story: Dozens of experts had analyzed the situation in Vietnam. Their Riders had agonized over the problems—the water supply, the sanitation, the poverty, the ignorance. They’d written position papers and research documents and development plans. But they hadn’t changed a thing. In tough
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