Advice: 1. Focus on building habits. When you create habits, you get the new behavior “for free” (think of the stand-up meetings), and you’re less likely to backslide. 2. Motivate the Elephant by reminding people how much they’ve already accomplished (like putting two stamps on their car-wash cards). 3. Teach the growth mindset. Every success is going to involve rough patches. Recall the IDEO example, which warned people not to panic when the going got tough.
