Principle 10. Develop exceptional people and teams who follow your company's philosophy. Create a strong, stable culture in which company values and beliefs are widely shared and lived out over a period of many years. Train exceptional individuals and teams to work within the corporate philosophy to achieve exceptional results. Work very hard to reinforce the culture continually. Use cross-functional teams to improve quality and productivity and enhance flow by solving difficult technical problems. Empowerment occurs when people use the company's tools to improve the company.
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