“Before I can open my second shop, I realize I’ve got to get this one operating without me. And so, one of the first things I’m going to do—and I’ve already begun to do this since we met last week—is to document all of the things I really know how to do today. For example, I know how to bake a great pie. And I know that I can document how I do that, so that’s one of the first places I’m going to begin. But I’m getting ahead of myself. Let me tell you what my business will look like when it’s done, so you can really get a feel for it.
