“And the reason it’s different here is because we give everyone who comes to work at the hotel an opportunity to make a choice. Not after they’ve done the work, but before. “And we do that by making sure they understand the idea behind the work they’re being asked to do. “I guess that’s what excited me most about taking this job,” said the Manager. “It’s the very first place I’ve ever gone to work where there was an idea behind the work that was more important than the work itself.
