And the reason is that The Boss always changes his mind about what needs to be done, and how. What Harry doesn’t know, however, is why—why you’re such a madman. That it’s not your people who are driving you crazy. That it’s not the complaining customer who’s driving you mad. That it’s not the banker, or the vendor, or the incorrectly wrapped package that’s driving you up the wall. That it’s not that “nobody cares,” or that “nothing gets done on time” that’s driving you insane. No, it’s not the world that’s the problem. It’s that you simply don’t know how to do it any other way.

