Daniel Brandt

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as if it were a product, sitting on a shelf and competing for the customer’s attention against a whole shelf of competing products (or businesses). Said another way, the Entrepreneurial Model has less to do with what’s done in a business and more to do with how it’s done. The commodity isn’t what’s important—the way it’s delivered is.
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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