Mitch Norris

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“So, you need to invent the rules of the game, which become the foundation of your Management System. “And once having created these rules, once having created this game, you need to invent the way to manage it. “Because your managers don’t simply manage people; your managers manage the System by which your business, All About Pies, achieves its objectives.
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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