Mitch Norris

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“On the back of each checklist is a drawing of the specific room that identifies each task to be completed, and the order in which it has to be done. The drawing takes the RSP through the routine, and, as they complete each task, they check off the corresponding part of the drawing to show that it was done.
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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