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Every business has a Central Demographic Model. That is, a most probable customer. And that customer has a whole set of characteristics through which you can define him—age, sex, income, family status, education, profession, and so forth. Demographics is the science of marketplace reality. It tells you who your customer is. Your Central Demographic Model customer buys for very particular reasons, none of which are rational or even explicable! Yet he buys, or doesn’t.
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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