Matthew’s Kindle Notes & Highlights

Crucial Conversations Skills (Crucial Conversations & Crucial Accountability), by Kerry Patterson

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In a very real sense, the Pool of Shared Meaning is a measure of a group’s IQ. The larger the shared pool, the smarter the decisions.

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Crucial Conversations Skills (Crucial Conversations & Crucial Accountability)

Crucial Conversations Skills (Crucial Conversations & Crucial Accountability)

by Kerry Patterson

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