Patrick Sheehan

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A favor rightly follows a favor—not a piece of sales strategy. And if he subsequently responds to your refusal by proposing that you, at least, give him the names of some friends he might call on, use your mental maneuver on him again. Define his retreat to this smaller request as what (it is hoped after reading this chapter) you recognize it to be—a compliance tactic.
Influence: The Psychology of Persuasion (Collins Business Essentials)
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