Bosses get Radically Candid guidance from their teams not merely by being open to criticism but by actively soliciting it. If a person is bold enough to criticize you, do not critique their criticism. If you see somebody criticizing a peer inappropriately, say something. But if somebody criticizes you inappropriately, your job is to listen with the intent to understand and then to reward the candor. Just as important as soliciting criticism is encouraging it between your team members. (You can find specific tools and techniques for soliciting and encouraging guidance from your employees in
...more
