In some cases, of course, you may disagree with the criticism. It’s here that your Radical Candor skills become essential. It is never enough to simply acknowledge the other person’s feelings—that invariably feels passive-aggressive and insincere. Instead, first, find something in the criticism you can agree with, to signal that you’re open to criticism. Then, check for understanding—repeat what you heard back to the person to make sure you got it. Then, let them know you want to think about what they said, and schedule a time to talk about it again. It’s essential that you do get back to it.
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