Steve A Krizman

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Difficult conversations require a certain amount of compromise and mutual accommodation to the other’s needs. If you find problem-solving difficult and anxiety producing, it may be because you are focused on persuading them. Those caught in this trap struggle like a fish on a hook, desperately trying to satisfy the seemingly insatiable demands of the other and reach some reasonable agreement on how to move forward. And no wonder. This frame gives the other side total control — until and unless they are satisfied, you must continue to struggle.
Difficult Conversations: How to Discuss What Matters Most
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