Steve A Krizman

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When blame is in play, you can expect defensiveness, strong emotion, interruptions, and arguments about what “good assistants,” “loving spouses,” or “any reasonable person” should or shouldn’t do. When we blame someone, we are offering them the role of “the accused,” so they do what accused people do: they defend themselves any way they can. Given what’s at stake, it’s easy to
Difficult Conversations: How to Discuss What Matters Most
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