Matthias Lambrecht

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Valuable: If the product isn’t something the customer needs, they won’t buy it. Usable: If the customer can’t figure out how to use it, they won’t use it (even if the value is there). Viable: If it doesn’t make money, the company will shut it down. Feasible: If it isn’t possible for the company to build, it will never get off the ground.
Deploy Empathy: A Practical Guide to Interviewing Customers
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