Matthias Lambrecht’s Kindle Notes & Highlights

Deploy Empathy: A Practical Guide to Interviewing Customers, by Michele Hansen

valuable for the customer, usable by the customer, viable for the company to support commercially, and feasible for the company to build.

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Deploy Empathy: A Practical Guide to Interviewing Customers

Deploy Empathy: A Practical Guide to Interviewing Customers

by Michele Hansen

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