Matthias Lambrecht’s Kindle Notes & Highlights

Deploy Empathy: A Practical Guide to Interviewing Customers, by Michele Hansen

Step 1: Read the “How to Talk So People Will Talk” section.

See Matthias Lambrecht’s 76 highlights

Deploy Empathy: A Practical Guide to Interviewing Customers

Deploy Empathy: A Practical Guide to Interviewing Customers

by Michele Hansen

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