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Matthias Lambrecht
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Deploy Empathy: A Practical Guide to Interviewing Customers, by Michele Hansen

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Appendix A: Cheat Sheet Appendix A is your handy guide to skipping around this book. Trying to figure out what to build? Need to know why people cancel?
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Deploy Empathy: A Practical Guide to Interviewing Customers
Deploy Empathy: A Practical Guide to Interviewing Customers
by Michele Hansen
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