Steve now understood that investing wisely in recruiting, interviewing, and onboarding once could reduce his risk many, many times over. His new hiring criteria mirrored the Three I’s Rule. In the end they hired a man who had no experience in the automotive industry; he’d run accounting for a law firm. But he was a complete fit on integrity, intelligence, and initiative: a self-starter with an unimpeachable ethic and the ability to figure out problems on the fly. Or, put more simply, they really trusted him. Austin has been a valued member of the company for years now. Even after the business
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