this, Patricia’s eyes widened and she snapped round to stare at Dan. ‘Hard exterior?’ she said. ‘I’m not a cold-hearted bitch, you know!' ‘I know that,’ said Dan, holding up a hand as though to fend Patricia off, ‘but you do have that tough protective layer that you wear so well. And at times like this, you need to take it off.
OMG
I mentioned this was my Mums name, well that’s her characteristic too, hard, sometimes way too far, I’ve rarely seen anything else
