Noise: A Flaw in Human Judgment
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Read between July 31 - August 28, 2024
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constructing teams of judges
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who are selected for being both good at what they do and complementary to one another.
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another gain in accuracy can be obtained by combining judgments that are both independent and complementary.
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standard tool for that task is multiple regression
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The test that best predicts the outcome is selected first.
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one that adds the most predictive power to the first test, by providing predictions that are both valid and not redundant with the first.
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Paradoxically, the average of that noisy group will be more accurate than the average of a unanimous one.
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aggregation can only reduce noise if judgments are truly independent.
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Organizations that want to harness the power of diversity must welcome the disagreements that will arise when team members reach their judgments independently.
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average
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perpetual beta,
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relevant base rate?”
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how can we ensure more diversity of opinions?”
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For many conditions, the diagnosis is routine and largely mechanical, and rules and procedures are in place to minimize noise.
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shifting from judgment to calculation.
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second opinion.
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have been astonished to see how much the second opinion diverges from the first.
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sheer magnitude.
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describe some of the approaches to noise reduction used by the...
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one decision hygiene ...
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development of diagnostic ...
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Treatments can also be noisy,
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best treatment are shockingly variable,
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conclusions hold in numerous nations.
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skill matters a lot.
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“policies that improve skill perform better than uniform decision guidelines.”
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Radiologists, for example, call diagnostic variation their “Achilles’ heel.”
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In medicine, between-person noise, or interrater reliability, is usually measured by the kappa statistic.
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value of 1 reflects perfect agreement;
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reviewing one hundred randomly selected drug-drug interactions, showed “poor agreement.”
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It is worth pausing over these findings.
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describe these findings
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convey a general sense of the pervasiveness of noise,
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documented, potentially leading to unnecessary procedures.
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problem has yet to be solved.
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They disagreed dramatically, with weak correlations on both number and location.
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detecting TB is a chest X-ray,
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Variability in diagnosis of TB has been well documented for almost seventy-five years.
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also variability in TB diagnoses between radiologists in different countries.
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doctors misdiagnosed melanomas in one of every three lesions.
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failed to diagnose melanoma from skin biopsies
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large study found that the range of false negatives among different radiologists varied from 0% (the radiologist was correct every time) to greater than 50%
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False negatives and false positives, from different radiologists, ensure that there is noise.
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In areas that involve vague criteria and complex judgments, intrarater reliability, as it is called, can be poor.
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doctors are significantly more likely to order cancer screenings early in the morning than late in the afternoon.
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physicians almost inevitably run behind in clinic after seeing patients with complex medical problems that require more than the usual twenty-minute slot.
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Another illustration of the role of fatigue among clinicians is the lower rate of appropriate handwashing during the end of hospital shifts.
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great deal of room for judgment, and the relevant criteria for diagnosis are so open-ended that noise will be substantial and difficult to reduce.
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this is the case in much of psychiatry.
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doctors are now using deep-learning algorithms and artificial intelligence to reduce noise.
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