During the discussion stage, it’s also important that notes be taken on behalf of the entire audience, preferably by someone knowledgeable about the subject who is not the primary presenter. The presenter is generally too involved in answering questions to capture effective notes at the same time. If I don’t see anyone taking notes at the discussion stage, I will politely pause the meeting and ask who is going to do so. It’s vital that we capture and record the salient points of the ensuing discussion, as those comments become part of the output of the narrative process.

