Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

by Tom Greever

If we’re going to be successful at communicating with people about our designs, we must be able to answer these three questions about our work: What problem does it solve? How does it affect the user? Why is it better than the alternative?

Your ability to be thoughtful about a problem and articulate any solution is more important than your ability to design the perfect solution every time. When other people realize that you’ve put thought into it and are being intentional, they’re more willing to trust you, even if they disagree. That’s how you become a great designer: by describing and expressing your designs to other people in a way that makes sense to them.