The Everything Store: Jeff Bezos and the Age of Amazon

by Brad Stone

“What we do is hard. This is not where people go to retire.”

While he was charming and capable of great humor in public, in private, Bezos could bite an employee’s head right off.

Fiona was unimpressive; it looked like the cream-colored bastard child of a BlackBerry and a calculator, and it froze up as often as it worked.

Delivering Happiness: A Path to Profits, Passion, and Purpose,