Sooner Safer Happier: Antipatterns and Patterns for Business Agility
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results in a revolution in ways of working without
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actively considering context or whether revolution or evolution will best optimize for outcomes.
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team is completely opposed to the principles of agile, and has been since its inception. A team should choose its own process—
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the team should also
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be in control of how that process evolves.
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faux-agile: agile that’s just the name, but none of the values in place.”
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emphasizes individuals and interactions over processes and tools, collaboration over a contract, motivated individuals who are
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given support and trusted to get the job done, self-organizing teams regularly reflecting on how to be more effective, and tuning and adjusting behavior, practices, and processes.
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it leads to an agentic state, where people absolve themselves of responsibility for the outcomes.
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extrinsic motivation rather than intrinsic motivation.
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leaders at large, traditional firms have an entire career of approaching change or product development work with a reductionist, deterministic, command-and-control mindset.
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fixing output at the point of knowing the least, setting a date and “holding people’s feet over the fire,”
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unlikely to produce the most valuable “stuff.”
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development, knowledge work, with emergence, in complex adaptive systems, with many unknown-unknowns.
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fits-all ways of working that optimize for outcomes in all contexts. Your organization, your customers, your value propositions, your environment, your processes, your system of work,
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your definition of “scale,” your leaders at all levels, your teams, your constraints, your starting point, your culture, your history, your brand, your team, and you are unique.
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there is no “best practice” where the domain of work is emergent.
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how inflicting capital “A” Agile is not exhibiting agility.
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values and principles of agile and lean, with respect for people, empowered teams, and servant leadership.
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you have a unique VOICE and invite over inflict.
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cultural norms should inform the approach on the revolution to evolution scale.
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VOICE stands for Values and Principles, Outcomes and Purpose, Intent-Based Leadership,
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with measures for the outcomes and fast feedback loops.
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Intent-Based Leadership:
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Coaching is needed because there is no one way, no cookie-cutter approach that optimizes
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outcomes in all contexts.
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Probing, sensing, and responding take place at the team, value stream, business unit, and organizational levels.
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loop to create a second learning loop, which is feedback on the overall Values and Principles and Outcomes and Purpose.
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continuously improving on the system of work, being the be...
This highlight has been truncated due to consecutive passage length restrictions.
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organization’s values and principles are its behavioral guardrails.
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every decision and should be repeatedly communicated.
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Communicate three more times than you think you need to and you’re a third of the way there.
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They include teams holding each other to account as well as their leaders’ behavior.
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Scrum, Kanban, SAFe, Disciplined Agile, or Large Scale Scrum (LeSS),
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While principles apply across contexts, practices differ by context.
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As Dan Terhorst-North has said: Practices = Principles + Context11
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be invited and supported to take ownership in order to work out the best way to apply the principles and improve outcomes for themselves.
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describes the stages of learning to mastery.
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Shu: Follow the rules (beginner). Ha: Break the rules (intermediate). Ri: Make the rules (expert).
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Dunning-Kruger Effect, when beginners
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tend to overrate themselves.
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has sufficient mastery to be able to articulate a complex topic in simple terms.
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has a natural sense for what might optimize outcomes in context.
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periodic coaching check-in to ensure that when they’re at the top of “Mount Stupid” they are not making sub-optimizations.
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The last thing you want to do is impose one way of working on people who have mastered adaptation to context and are beating
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Optimize for Your Organizational Context: Revolution vs. Evolution
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revolution or evolution suits the context.
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locus of control is external with learned helplessness and a victim mentality,
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After building confidence with small improvements and having displayed measurable benefits, that evolution creates fertile soil for doing more.
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evolutionary approach is that it builds a culture of constant improvement from the start, as opposed to what can be a cargo cult adoption.