I’m sorry, he said. Is there anything I can do? Said it reflexively, as people always do, this formula that nobody really wants to hear, that comforts nobody. But it was not his fault that our language has been hollowed out, coarsened, and bled dry, leaving us always stupid and tongue-tied before emotion. A high school teacher once made us read Henry James’s famous letter to his grief-stricken friend Grace Norton, held up since its publication as a sublime example of sympathy and understanding. Even he begins by saying, “I hardly know what to say.”
