Kindle Notes & Highlights
Read between
March 7 - July 26, 2025
emotional
التحكم العاطفي يُشير إلى قدرة الفرد على إدارة مشاعره وضبطها في المواقف المختلفة، بدلاً من أن تسيطر عليه. يتطلب هذا التحكم وعيًا بالمشاعر وفهمًا للأفكار التي تقودها، مع القدرة على تأجيل ردود الفعل العاطفية العنيفة أو غير المناسبة. يعزز التحكم العاطفي اتخاذ قرارات أكثر هدوءًا واتزانًا، ويقلل التوتر ويساهم في تحسين العلاقات مع الآخرين. يمكن تنمية هذه المهارة عبر التدريب على التفكير الإيجابي، وتقنيات الاسترخاء، والتأمل.
Psychologists say that before you can love another person you must be able to love yourself.
the same is true of management: before you can effectively manage other people, you must be able to manage yourself.
A person who is disorganized, dishonest, unethical, or unsociable can...
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exhibits self-discipline.
observable and measurable
mindful
“One of the most difficult things is not to change society - but to change yourself.”
Analyze your goals
identify the skills
Break challenging or large tasks into smaller,
adhere
Try to keep emotions out of conflicts. Resolve the issues in terms of value added to the organization, regardless of your feelings or the people involved.
reframing issues in cognitive rather than emotional
Err
You are in charge of your career. Remember: plan or be planned for.
Taking self-responsibility means many things, including discipline, timeliness, being proactive, reflecting on
It means keeping your emotions in check and setting a good example for others.
Reme...
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سيراقب من تقودهم أو تُديرهم ليروا كيف يتصرفون. كُن قدوةً حسنة، حتى لو ظننتَ أن لا أحد يُراقبك. • إدارة الوقت مهارةٌ مهمة. تعلّم الالتزام بالمواعيد. حينها فقط يُمكنك أن تتوقع من موظفيك الالتزام بها. • تقبّل التنوع وعامل الناس معاملةً حسنة. تخلَّ عن أي مشاعر سلبية قد تكون لديك تجاه المجموعات أو الأفراد. • خصص وقتًا للتفكير في إخفاقاتك ونجاحاتك، وتعلّم من كليهما.
Those you lead or manage will watch to see how to behave. Set a good example, even when you think that nobody is looking. • Time-management is an important skill. Learn to be on time. Only then can you expect your people to be on time. • Embrace diversity and treat people well. Leave any negative feelings that you may have about groups or individuals at...
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leader must have technical skills and knowledge, but a leader must also know how to work with people:
You must have people skills.
Interpersonal skills can be learned.
evaluation of your current skills.
You start by identifying your strengths and weaknesses, and then work to improve the ...
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re-evaluate your newly developed skills and make plans for f...
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measurable knowledge, skills, tasks, and behaviors essential to all professionals:
Negotiates- works toward agreements involving exchange of resources, resolves divergent interests.
work well with others,
The following tips
active listening techniques
peers and colleagues
Conduct
Remember that listening means not just hearing but truly understanding and considering what the other person says.
Keep your emotions in check. Do not attack people, and do not speak in anger. Take a deep breath or step away if you must.
When negotiating, always look for the win-win, a
but how you listen,
your body language,
your beh...
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oral
open-ended questions
and listening skills
وفي هذا السياق، هي نفسها ما يُسمى "أدوات الاستماع الفعّال" (Effective or Active Listening Tools)، مثل:
🛠️ أدوات الاستماع النشط (Active Listening Tools):
الأداة الشرح
✔️ الإصغاء الكامل تركيز الانتباه كليًا على المتحدث.
✔️ التواصل البصري يعزز الشعور بالاهتمام والثقة.
✔️ إعادة الصياغة لتأكيد الفهم: "تقصد أنك..."
✔️ الأسئلة المفتوحة "كيف شعرت عندما...؟"
✔️ الصمت البنّاء السماح للمتحدث بإكمال أفكاره.
✔️ الإيماء والتفاعل الجسدي إشارات غير لفظية تشجع المتحدث.
✔️ التلخيص "إذن، النقاط الرئيسية التي ذكرتها هي..."
✔️ عكس المشاعر "يبدو أن هذا الموضوع يُقلقك."
And in the workplace, via your computer, you are likely writing presentations, memos, and any number of reports.
Communicates facts and ideas in writing in a clear, succinct, and organized manner.
Reviews and critiques others’ writing in a constructive and substantive manner.
communication such as sign language, using facial expressions and body language,

