Iki’s Kindle Notes & Highlights

You're Not Listening: What You're Missing and Why It Matters, by Kate Murphy

Good listeners are all about the support response, which is critical to providing the kind of acknowledgment and evaluative feedback

See Iki’s 43 notes & 92 highlights

You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters

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