Naomi has what I have come to recognize as the listener’s demeanor. By that, I mean she’s exceptionally calm and has an expression that transmits interest and acceptance. Her eyes don’t dart, her fingers don’t fidget, and her body seems always relaxed and open. I spent several hours interviewing her and observing her interactions with others, and not once did I see her cross her legs or arms. When she was with someone, she never gave the slightest indication she was on a schedule or there was somewhere else she’d rather be. My most vivid image of Naomi is her sitting with her elbows bent in
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