Krystle Urbina

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Think of when your child comes home from school—you might ask a string of rapid-fire questions: “How was school?” “Have you eaten?” “Do you have homework?” “What did you get on your French test?” “Did you bring home your lunchbox?” Similarly, when greeting your spouse, you might ask, “How was work?” “Did you finish your proposal?” “Do you want to have the Murrays over for dinner on Friday?” “Do you have dry cleaning?” It sounds super friendly, caring, and curious, but Metzger said, “It is actually you running down a checklist to determine where things stand and what needs to happen next. It’s ...more
You're Not Listening: What You're Missing and Why It Matters
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