You're Not Listening: What You're Missing and Why It Matters

by Kate Murphy

The most valuable lesson I’ve learned as a journalist is that everybody is interesting if you ask the right questions. If someone is dull or uninteresting, it’s on you. Researchers at the University of Utah found that when talking to inattentive listeners, speakers remembered less information and were less articulate in the information they conveyed.

“If you go into every situation thinking you already know everything, it limits your ability to grow, learn, connect, and evolve,”