Justin LaRose

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Maxim of Quality—we expect the truth. Maxim of Quantity—we expect to get information we don’t already know and not so much that we feel overwhelmed. Maxim of Relation—we expect relevance and logical flow. Maxim of Manner—we expect the speaker to be reasonably brief, orderly, and unambiguous.
You're Not Listening: What You're Missing and Why It Matters
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