Kendra

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It’s far more useful to listen to find out how other people arrived at their conclusions and what you can learn from them—whether it changes or shores up your own thinking. At the moment you feel you are going to react with hostility toward those who disagree with you, take a breath and ask them a question, not to expose flawed logic but to truly expand your understanding of where they are coming from.
You're Not Listening: What You're Missing and Why It Matters
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