there were the people who told me that they were good listeners, though their claims were often undercut by the fact that they were talking to me on their mobile phones while driving. “I’m a better listener than most people,” said a trial lawyer in Houston returning my call in his car during rush-hour traffic. “Wait, hold on a second, I have another call.” Also unconvincing were the people who said that they were good listeners and then immediately pivoted to a wholly unrelated topic, in the vein of The New Yorker cartoon where a guy holding a glass of wine at a cocktail party says, “Behold,
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