Anastasia’s Kindle Notes & Highlights

You're Not Listening: What You're Missing and Why It Matters, by Kate Murphy

Japanese businesspeople tolerate silences that last nearly twice as long as those Americans can withstand, 8.2 seconds versus 4.6 seconds.

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You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters

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