Carlos Cartin

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Or the person could just be a jerk. People rarely are, though. Their self-centered conversational style more often speaks to deep insecurities, anxieties, or blind spots. Sometimes just by listening, they begin to listen, too—not only to you but also to themselves. And when they do, the conversation becomes more coherent, relevant, and responsive. The power of the listener is that you get to decide how much effort you want to put in and when you’ve had enough.
You're Not Listening: What You're Missing and Why It Matters
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