Amy Kannel

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It’s as if once you feel a connection with someone, you assume it will always be so. The sum of daily interactions and activities continually shapes us and adds nuance to our understanding of the world so that no one is the same as yesterday nor will today’s self be identical to tomorrow’s. Opinions, attitudes, and beliefs change. So it doesn’t matter how long you have known or how well you think you know people; if you stop listening, you will eventually lose your grasp of who they are and how to relate to them.
You're Not Listening: What You're Missing and Why It Matters
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