Love thinking refuses to believe that there is anything such as evil pure and simple. Bad behaviour is invariably the consequence of hurt: the one who shouts did not feel heard; the one who mocks was once humiliated; the constant cynic had hope snatched from them. This is not an alternative to responsibility; it is a rightful awareness that acting badly is invariably a response to a wound and never an initial ambition. The fundamental step of love is to hold on, in challenging situations, to a distinction between a person’s overt unpleasant actions and the sympathy-worthy motives that underlie
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